Professional/consultant experience

Social Media Consultant – Grupo Latinoamericano nonprofit – Springfield, Missouri January – July 2019

  • Redesign of Grupo Latinoamericano’s web presence
  • Develop content marketing for Facebook page
  • Supervision of 3 undergraduate students to work on this project

Host, “Hola Springfield” (radio program) – KDRU Station, Drury University March-July 2019

  • Pre-production of the monthly program (topic selection, script development, guest speakers, etc.)
  • Participation in meetings, production, and promotion of the program

Host, Utopística (web discussion series) – Colección Jesús T. Piñero, Universidad Ana G. Mendez Recinto Carolina (former Universidad del Este), January 2014 – May 2018.


  • I was one of the four hosts of Utopística, a web discussion series program available on YouTube:
  • Participated in meetings, pre-production, and promotion of the program

Social Media Consultant – Puerto Rico Board of Social Workers. May – December 2016.


  • Developed guidelines for social workers in the use of social media platforms in their professional settings
  • Advised the Board on social media strategies for promotion

Associate Editor, Social Responsibility Review, United Kingdom. June 2011 – May 2013.  


  • Designed and edited the magazine of the Social Responsibility Research Network (SRRNet)
  • Promoted the magazine on social media channels

Webmaster, Daniell Heights Residents Community (DHRC) at Michigan Technological University, Houghton, Michigan. January 2008 – May 2010.


  • Designed the first website of Daniell Heights Community and performed weekly updates to the website
  • Established and monitored social media presence in blogs and social networking sites

Bilingual Customer Service Representative (English & Spanish), Issues & Answers, Houghton – Michigan. January – July 2007.


  • Performed quality service phone interviews for organizations in the USA
  • Executed courtesy customer service calls for one of the largest insurance companies in the USA

Assistant to the Coordinator, Graduate Program – School of Communication, University of Puerto Rico – Río Piedras. January 2004 – June 2005.


  • Assisted in student recruitment, admissions, and orientations
  • Organized the conferences cycle and graduate school fairs
  • Designed the first website of the program
  • Developed first-time alumni communication newsletter
  • Designed and conceptualized brochures, posters, and calendars
  • Wrote press releases to promote the graduate program

Assistant to the Director, University’s reaccreditation for the Middle States and CESPR, University of Puerto Rico – Río Piedras. August – December 2003.


  • Edited multiple press releases and documents
  • Coordinated events/meetings of 10 – 30 people

Junior Copy Writer and Traffic Coordinator, Crearte Publicidad, Barranquilla – Colombia. January – June 2003. 


  • Conceptualized TV & radio spots, print ads, and wrote advertorials
  • Supervised 6 graphic designers

Communications Assistant (Internship), Hospital Universidad del Norte, Barranquilla – Colombia. August – December 2002.


  • Developed communication initiatives to promote services to the patients and community
  • Budget planning

Marketing and Advertising Coordinator, INCAMPUS online newspaper, Universidad del Norte, Barranquilla-Colombia.  August 2001 – July 2002.


  • Created the first online news website for undergraduate students
  • Designed promotional material
  • Planned the first INCAMPUS awards for the recognition of students, faculty, and staff
  • Produced the INCAMPUS awards’ logistic and obtained sponsorship
  • Managed multiple event logistics